Looking beyond 9-11: American Airlines manages change
We all know that 9-11 wrote a new chapter for the world in terms of crisis preparation, and perhaps affected the airline industry more than anyone else in that regard. Three years later, what’s left to be said? Plenty. The impact on how the airline industry operates and particularly its crisis communication strategy is still being felt today, and Lisa Bailey with American Airlines/American Eagle will share how she, as a professional communicator, and how her company continue to evolve in light of the events of 9-11.
Lisa is the manager of Corporate Communications for American Airlines/American Eagle, and will be the featured speaker at PRSA Houston’s monthly meeting on March 17 at To register, click here or call Paula Ruth at 281-870-1717.